Shipping policy

SHIPPING POLICY

At Andy Works, we strive to deliver your orders as quickly and securely as possible. Please read our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email.

Delivery Times

Estimated delivery times are 5–9 business days after order processing.

Delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on product availability, destination, customs procedures, carrier performance, weather conditions, and other factors beyond our control.

Shipping Costs

Shipping costs are calculated and displayed during checkout before you complete your purchase.

If special promotions are available, such as free shipping above a certain order value, they will be clearly indicated on our website.

Order Tracking

Once your order has been shipped, you will receive an email containing tracking information so that you can monitor the status of your shipment at any time.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address.

Andy Works is not responsible for delays, failed deliveries, additional shipping charges, or returned packages resulting from incorrect or incomplete address information provided by the customer.

International Shipping and Customs

For international orders, customers are responsible for any import duties, customs fees, taxes, or other charges imposed by local authorities.

Customs regulations vary by country. We recommend checking with your local customs office before placing an order.

Delays and Exceptional Circumstances

Andy Works is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Carrier delays

  • Customs inspections or clearance procedures

  • Severe weather conditions

  • Strikes or labor disputes

  • Transportation disruptions

  • Government actions

  • Force majeure events

If your order has not arrived within the expected delivery timeframe, please contact us at andyworksts@outlook.com and include your order number.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at andyworksts@outlook.com. We will work with the shipping carrier to investigate the issue and determine an appropriate solution.

Return Shipping Costs

If you wish to return an item in accordance with our Return & Refund Policy, you will be responsible for the return shipping costs unless the item was received damaged, defective, or incorrect.

Contact Information

If you have any questions regarding shipping, please contact us:

Email: andyworksts@outlook.com

Website: andyworks.store

Business Name: Andy Works